How do I request for a refund?
Support
Last Update 4 years ago
You may request for a refund through the Returns Policy page.
Please note that your refund request will only be processed once we have received the returned package within 7 working days.
Upon receiving the returned package, we will conduct an inspection before approving or disapproving the refund request.
Please note that all item(s) must be send back within 30 days of receiving the item(s).
It must be in an unused condition, with full packaging and labels (if any).
Once the refund has been approved, we will issue a full refund of the item(s).
Please note that peak seasonal periods may delay the process of the refund.
Please feel free to contact us if you have any questions.